My backstory
I didn’t come up through a traditional sales and marketing ladder.
I came up through writing centers and rhetoric and journalism programs. I’ve taught writing, coached speakers, and produced content that spans business plans to novels.
Communication is my real superpower, and it shows up in everything I do–from how I pitch products to how I lead projects.
The flywheel: the thread tying marketing, sales, and operations together.
The flywheel improves on the traditional sales funnel by recognizing that growth doesn’t stop at the point of sale—it accelerates through customer satisfaction and advocacy. Unlike the funnel, which treats customers as an output, the flywheel puts them at the center. Happy customers drive referrals, repeat business, and momentum. By focusing on reducing friction and increasing value across every stage—Attract, Engage, Delight—the flywheel creates a self-sustaining system where each success feeds the next.
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Focus: Drawing in the right people with clarity, strategy, and relevance.
Craft targeted messaging that earns attention (and conversions)
Build campaigns rooted in deep understanding of buyer personas and pain points
Don’t market to people—build relevance and offer value
Develop brand narratives that connect to solving buyer problems and position our company as their guide
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Focus: Creating meaningful interactions and reducing friction from lead to opportunity.
Move your leads through the funnel fast
Create a memorable customer experience that distinguishes you from competitors
Architect CRM systems that actually helps reps sell
Close operational gaps between marketing and sales and sales to operations
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Focus: Creating experiences that make people want to come back (or refer).
Turn processes into proof points, making ops part of the brand and marketing strategy
Whether it’s project management or quote delivery, make ops part of the brand and marketing strategy
Build trust through transparency and optimization
Don’t just deliver—teach, reflect, and improve, so every cycle gets better.
What I love doing
I’ve helped companies generate millions in revenue, scale their outreach, and rewire their sales and marketing engines for better outcomes. I’m part strategist, part storyteller, part mad scientist.
My success throughout my career comes down to creating clarity in chaos, building authentic relationships, and making sure great ideas don’t get stuck in someone’s inbox.
Turning roadblocks into revenue
My career spans roles in sales operations, marketing, CRM consulting, and brand building—and that overlap is where I thrive. I’m not just fluent in the language of technology or creative messaging; I translate between them.
Sales & Marketing: I’ve built pipelines from scratch, managed multimillion-dollar accounts, and launched full-funnel campaigns that actually generate conversations—not just clicks.
Systems & Technology: Whether it’s integrating CRM or building out a reporting dashboard, I’m obsessed with making tools work smarter so people don’t have to.
Crafting a Message: With a master’s in rhetoric and years spent teaching, I know how to shape stories that resonate—be it a brand narrative, an email subject line, or a sales deck.
If you're looking for someone who can bridge the gap between vision and execution—who can both dream it and build it—then you're in the right place.
Skills
CRM Strategy
Sales Enablement
Creating Effortless Customer Experiences
Lead Funnels/Flywheels
Storytelling for Sales & Marketing
Forecasting, Pipeline Health & Reporting
Brand positioning, Website Development
SEO, Email, and Social Content Campaigns
Problems I’ve Solved
Dry pipeline / lead flow trickle
Outdated brand or messaging
Misalignment between Sales & Marketing or Sales and Operations
Clunky or manual processes
Slow lead-to-quote turnaround
Siloed customer and internal communication
Weak inbound strategy or SEO presence
Ineffective or ignored prospecting efforts
Poor sales forecasting and visibility
Lack of scalable sales enablement tools
Website doesn’t convert or reflect value

My work history
Click the boxes below to browse my background.